FAQ

1. What is DermAI?

DermAI is a mobile application that analyzes your skin and identifies personal skin issues using artificial intelligence technology.

2. Do I need to create an account to use the app?

No, DermAI does not require users to create an account. Only your device ID is used for skin analysis purposes.

3. How are my photos used?

Photos you upload for analysis are processed by AI and deleted immediately after the scan. Your photos are not used for any other purposes without your permission.

4. Is my personal data secure?

Your data is stored on secure servers and your privacy is protected at the highest level. Please review our Privacy Policy for more details.

5. What skin conditions can the app detect?

DermAI can identify common skin conditions such as eczema, psoriasis, acne, rosacea, and provide recommendations.

6. Is the app free to use?

Basic analysis features are free. Advanced features and detailed reports may be available as in-app purchases.

7. Which devices does DermAI support?

The app works on devices with iOS and Android operating systems.

8. How can I get support or contact you?

If you have any questions or feedback, you can reach us via the in-app support section or at support@ai-derm.app.